Privacy Policy

Last updated February 28, 2021

Thank you for choosing to be part of DynamoKitchen platform and community. DynamoKitchen is a division of OiC Professional Services Corp. (“DynamoKitchen”, “Dynamo” “we”, “us” or “our”). We respect and are committed to protecting the privacy of our users (“user” or “you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use our website (the “Website”). Please read this Privacy Policy carefully. If you do not agree with the terms of this privacy policy, please do not use the platform in any capacity.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last updated” date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Website after the date such revised Privacy Policy is posted.

DynamoKitchen may collect personal information to help you place or receive orders, and to improve DynamoKitchen services and platform.

Collection of Your Information

When you use our platform or services, we may collect or receive personal information about you to provide our services and operate our business. The types of personal information that we may collect about you are:

Information You Provide to Us Directly
You may provide your Personal Information to us when you use our platform or services, including when you register with Dynamo Kitchen, search within or place orders through our platform, contact us with inquiries, respond to surveys, or otherwise access our services. This information may include:
- User Profile – We collect profile information associated with your Dynamo Kitchen account. This includes information such as name, email address, delivery address, and phone number.
- Order Details – When you place an order through our Services we collect information related to that order. This may include information such as items purchased, special instructions, date and time of order, and subtotal.
- Payment Information – Payment information collected such as bank name and payment method.
- Surveys – From time-to-time, we invite our customers and users to participate in surveys or contests.
- When a customer or a user participates, we may request certain personal information such as name and email address.
Information Received From You as Part of Your Communications
When you use our platform or services or contact us, we may automatically collect and store certain information about you and the activity you engaged in, for example: your name and contact information; your order details; information that you voluntarily provide to us; the nature of your communication; the purpose of the interaction, and the action we took in response to your inquiry or request.
Information Collected Automatically
We also may receive and store certain information about you and your device(s) automatically when you access or use our Site and services.
This information may include:
- Technical Information: We collect technical information associated with your activity on our Site and may include information related to your browser and operating system, IP address (the Internet address of your computer) unique device identifiers, and other information. such as your device type. We use such information for diagnostic and statistical purposes and to operate our platform.
- Website Usage Information: We collect information to better understand customer traffic patterns and Website usage. This may include the webpage that you were visiting before accessing our Site or mobile application, the pages or features of our Website or mobile application that you browsed to inform us which part of our Website and services you visit and how much time you spend there. This information is used to analyze and improve our Site and to provide our customers with a better user experience.
- Site Preferences: We collect information about your preferences to make your use of the Website more productive through the use of cookies.
Location Information
When you use our platform, we may collect and store general location information (such as IP address). If you permit us to access location services through the permission system used by your browser. This information may be used to help you select your delivery address, to provide more accurate deliveries of your orders, to provide recommendations to you, and to enhance your user experience and improve the services. You can choose whether to enable the location tracking feature through the settings on your device or platform. If you choose to disable the location feature, we may not receive precise location information from your device, which may compromise the accuracy of deliveries.
Personal Information from Publicly Available Sources and Third Parties
We may collect or receive Personal Information about you from publicly available sources, social network providers, marketing partners, and/or third parties.

Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Website to:

Compile anonymous statistical data and analysis for use internally or with third parties.
Create and manage your account.
Assist law enforcement and respond to subpoena.
Deliver targeted advertising, coupons, newsletters, and other information regarding promotions and the Website to you.
Email you regarding your account or order.
Enable user-to-user communications.
Increase the efficiency and operation of the Website.
Monitor and analyze usage and trends to improve your experience with the Website.
Notify you of updates to the Website.
Offer new products, services, mobile Websites, and/or recommendations to you.
Perform other business activities as needed.
Request feedback and contact you about your use of the Website.
Resolve disputes and troubleshoot problems.
Respond to product and customer service requests.

Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Marketing Communications

With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing
purposes, as permitted by law.

Interactions with Other Users

If you interact with other users of the Website, those users may see your username and profile photo.

Online Postings

When you post comments, contributions or other content to the Websites, your posts may be viewed by all users and may be publicly
distributed outside the Website in perpetuity.

Affiliates

We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.

Other Third Parties

We may share your information with advertisers and investors for the purpose of conducting general business analysis. We may also share your information with such third parties for marketing purposes, as permitted by law.

Sale or Bankruptcy

If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity. If we go out of business or enter bankruptcy, your information would be an asset transferred or acquired by a third party. You acknowledge that such transfers may occur and that the transferee may decline honor commitments we made in this Privacy Policy.

We are not responsible for the actions of third parties with whom you share personal or sensitive data, and we have no authority to manage or control third-party solicitations. If you no longer wish to receive correspondence, emails or other communications from third parties, you are responsible for contacting the third party directly.

Tracking Technologies

Cookies and Web Beacons

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Website to help customize the Website and improve your experience. When you access the Website, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Website. You may not decline web beacons. However, they can be rendered ineffective by declining all cookies or by modifying your web browser’s settings to notify you each time a cookie is tendered, permitting you to accept or decline cookies on an individual basis.

Internet-Based Advertising

We may use third-party software to serve ads on the Website, implement email marketing campaigns, and manage other interactive
marketing initiatives. This third-party software may use cookies or similar tracking technology to help manage and optimize your online experience with us. For more information about opting-out of interest-based ads, visit the Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out Tool.

Data Retention

We will retain your Personal Information for as long as your account is active or as needed to provide you services and to maintain a record of your transactions for financial reporting purposes. We will also retain and use your personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Third-Party Websites

Some of the functionality may be provided by third parties and the services may link to other third-party websites that are not controlled by Dynamo Kitchen or its affiliates. These third parties are not under our control and we are not responsible for their privacy policies or practices. If you provide any personal information to any third party or through any such third-party website, we recommend that you familiarize yourself with the privacy policies and practices of that third party.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

Policy for Children

We do not knowingly solicit information from or market to children under the age of 18. If you become aware of any data we have collected from children under age 18, please contact us using the contact information provided below.

CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy.

OPTIONS REGARDING YOUR INFORMATION

You may at any time review or change the information in your account or terminate your account by:

Logging into your account settings and updating your account
Contacting us using the contact information provided below

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.

Emails and Communications

If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:

Noting your preferences at the time you register your account with the Website
Logging into your account settings and updating your preferences.
Contacting us using the contact information provided below

If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the
third party directly.

CALIFORNIA RESIDENTS

Pursuant to the California Consumer Privacy Act of 2018, below is a summary of the personal information we collected from consumers, the reason we collected the Personal Information, where we obtained the personal information we collected, and the third parties with whom we may share consumer Personal Information. The section references relate to the sections above in this Policy.As described further in our Privacy Policy, in the preceding twelve months, we or our service providers may have collected the following categories of personal information for business or commercial purposes:

Identifiers such as a name, address, unique personal identifier, email, phone number.
Commercial information such as records of products or services purchased, obtained, or considered.
Internet or other electronic network activity information, including browsing history and search history.
Geolocation data that is sufficient to identify a precise physical location and
Sensory data, such as audio, electronic, visual, or other similar information.

We collect the categories of personal information identified above from the following sources: (1) directly from you; (2) through your use of the platform or services; and (3) social networking services, publicly available sources, and marketing partners.

We collect the categories of personal information identified above for the following business and commercial purposes:

To provide you with services;
To maintain or improve services;
To communicate with you;
For account and network security purposes;
To maintain legal and regulatory compliance;
To enforce compliance with our Terms and Conditions and this Policy;
To protect you, others, and our business; and
For our business purposes disclosed to you at the time we collect or receive the information, or otherwise with your consent.

NEVADA RESIDENTS

Under Nevada law, certain Nevada consumers may opt out of the sale of “personally identifiable information” for monetary consideration to a person who licenses or sells such information to additional persons. “Personally identifiable information” includes first and last name, address, email address, phone number, Social Security Number, or an identifier that allows a specific person to be contacted either physically or online. We do not engage in such activity.

International Users

Dynamo is based in the Canada and, regardless of where you use our Services, the information collected as part of that use will be transferred to and maintained on servers located in Canada or the United States. Any information we obtain about you will be stored in accordance with Canadian privacy laws, regulations, and standards, which may not be equivalent to the laws in your country of residence. By using our Services, you consent to this collection, transfer, storage, and processing of information to and in Canada or the United States.

CONTACT US

If you have questions or comments about this Privacy Policy, please contact us at:

Dynamo Kitchen, a division of
OiC Professional Services Corp.
10137 144 Street NW
Edmonton AB, T5N 2T8
Canada
403-466-0344
info@DynamoKitchen.com